Be Bold. Blackberry. Love what you do on BBM. Being innovative and creative in a company’s approach to consumers is essential for the marketer. The problem is what sells? What captivates and educates the consumer in little time? The fact is in today’s world we, the marketer, have a few seconds to catch someone’s eye or ear and generate interest for a product, service, or brand. Blackberry, has been pouring millions into its advertising and marketing campaigns and has broadened its reach over the past couple of years.
With competitors itching toward leadership in market share, a brand must keep up with the Joneses’ in their advertising initiatives. Until recently, Blackberry was word-of-mouth marketing that started in business offices around the globe and eventually filtered down to the everyday mobile device consumer. No longer can companies count on a word-of-mouth initiative with new products and developments. In order for our market share to be as high as or higher than the competition, we must reach out.
Apple had great success at the beginning of the 21st century by engaging consumers with bright, fun, and innovative advertisements that generated interest and revenue almost immediately. Blackberry recently did this with the new Curve series and now, the new Blackberry Torch. BBM, or Blackberry Messenger, is a utility unique to devices that enables the user to send unlimited messages of any length to other Blackberry Messenger “buddies”. This gives the owner privacy, efficiency, and other features at lightning-fast speed on the network. This campaign has been quite successful and the use of BBM in media such as television and movies has been an advertising campaign in itself. The Bravo television show “NYC Prep” consistently used the term, “BBM” throughout its season. CW’s “Gossip Girl” also drops the Blackberry Messenger utility as an event for the opposite user: “BBM me.”
With the release of the new Blackberry Torch, the company is currently using a continuous media schedule and engaging in new product publicity. Media is seen everywhere; especially in the advertising capital of the world- New York. Billboards, subway advertisements, and print all have the brand splattered about in them and momentum is strong.
The fact is the smarter the consumer gets, the smarter we as markets must be to meet their needs and wants. Deciphering the means to which potential customers receive these “signs” is a large undertaking-one that requires research, persistence, and a great amount of risk. To quote one of my favorite shows, “Advertising is based on one thing: Happiness.”